Knowing what to expect when you get to our hospital will help make the process easier for you and your pet.
When you arrive we'll show you into an exam room and ask you to complete our New Patient Form (if you have not already done so). A veterinary technician will triage your pet, and then an emergency veterinarian will complete a full exam of your pet.
Once your pet has been assessed, your veterinarian will develop a treatment plan so your pet can receive the best possible care. Our in-house lab and diagnostic tools will help us diagnose your pet's symptoms and start treatment as soon as possible.
In situations that require immediate attention, or could potentially be life-threatening, your pet needs emergency veterinary care.
The following situations are considered emergencies, and require immediate care. If your pet has had an accident or is experiencing any of these symptoms get them to our office straight away.
Our emergency clinic offers state-of-the-art emergency care for your four-legged family members and is equipped to provide hospitalization, specialized diagnostics, and complete surgical services.
It always is best to call us ahead if you can, but we understand that in emergency situations that's not always possible.
If the situation does not allow time for you to call, please do not hesitate to bring your pet to our clinic for immediate attention.
We are open 24/7 for 365 days a year.
A veterinary emergency hospital is just like a human emergency department—it can be unpredictable and you may have to wait.
We cannot predict what cases we will see and when they will arrive, but we will prioritize cases by their medical needs.
We provide a comfortable area for waiting and we will do our best to keep you updated about wait times and the status of your pet.
Yes, we keep your primary care veterinarian updated with your pet’s medical history and files to ensure seamless, integrated care.